zTrip NM

Talent Engagement and Retention Manager — Build and Support Our Driver Network

Are you passionate about connecting people with meaningful opportunities and helping them succeed long-term? Join our Albuquerque team as a Talent Engagement and Retention Manager, where you’ll play a key role in attracting, onboarding, and supporting professional drivers who power our transportation network. This role is essential to workforce growth, driver success, and long-term engagement.

What We Offer as a Talent Engagement and Retention Manager:

• Comprehensive medical, dental, vision, and life insurance
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and paid holidays
• Consistent Monday–Friday schedule
• Opportunities for professional growth and advancement

What You’ll Do as a Talent Engagement and Retention Manager:

Talent Acquisition

• Develop and execute recruiting strategies to attract qualified driver candidates
• Meet and exceed hiring and onboarding targets
• Build and maintain strong pipelines through outreach, networking, and community engagement

Candidate Engagement & Onboarding

• Serve as the main point of contact for candidates throughout the hiring process
• Lead informational sessions and onboarding meetings for Independent Contractors (ICs)
• Guide candidates from initial interest through onboarding and vehicle placement
• Deliver a positive, professional, and supportive candidate experience

Retention & Driver Engagement

• Build strong relationships with drivers to support long-term success and engagement
• Partner with operations and internal teams to improve driver satisfaction and retention
• Address driver concerns and provide ongoing support beyond onboarding

Reporting & Operations Support

• Maintain accurate applicant and onboarding records within tracking systems
• Share recruiting performance, hiring metrics, and retention insights with leadership
• Support team initiatives and operational projects as needed

What We’re Looking For as a Talent Engagement and Retention Manager:

• Experience in recruiting, retention, staffing, sales, or a related field preferred
• Self-motivated with a goal-oriented mindset
• Strong communication and interpersonal skills
• Excellent organization and multitasking abilities
• Ability to build relationships and collaborate across teams
• Dependable, proactive, and results-driven

Ready to Make an Impact?

If you’re excited about growing a strong driver workforce while supporting engagement and long-term success, we’d love to hear from you.

Apply today to become a Talent Engagement and Retention Manager and help shape the future of transportation in Dulles.